Homefront Issues Tracker (Master)update tomorrow!

Latest Service Announcement: (March 19)
Homefront Server Capacity Growing Again! THQ and KAOS Studios are continuing to dramatically expand our dedicated server capacity due to the welcome player demand across the globe. We are continually working around the clock to expand the global infrastructure & improve the overall experience. Below, you will find the efforts that we are making today and through the evening, having chosen the lowest impact times to ensure disruption of your online experience is kept at an absolute minimum. http://bit.ly/eAEqMl

Homefront Dedicated Servers
Homefront’s dedicated servers are currently at capacity, and this is causing some matchmaking issues for players attempting to join an online match. The demand for the servers has outstripped our expectations – so although we’re thrilled that Homefront is proving to be so popular, we’re doing all we can to bring more servers online to cope with this demand ASAP

 

Can’t Join Multiplayer Match / Party Can’t Get Into MP Match
If our servers are mostly full it could be difficult to get into a multiplayer match, especially with a large party. If you are having lots of trouble getting into MP during peak hours, you can try a Skirmish match!

Also – if you have never been able to join a multiplayer match but have successfully played single player, you may need to download / redownload your Battlecode.  Instructions for doing that can be found here:  http://bit.ly/g2MUpm

Server Connection Delays – “Reserving Slots” Not Working
When you are joining a match it says looking for optimal match and then ‘reserving slots’. This process could actually take several minutes, so we recommend that you simply wait instead of backing out after 5-10 seconds as the process could take considerably longer. From what we are seeing right now, if you leave it at ‘reserving slots’ you will eventually get in.

 

Battle Codes / Bonus Codes – Invalid or Not Working
Please contact customer support for assistance on these issues and they will be able to help. www.support.thq.com

Server Connection Delays – Reserving Slots
When you are joining a match it says looking for optimal match and then ‘reserving slots’. This process could actually take several minutes, so we recommend that you simply wait instead of backing out after 5-10 seconds as the process could take considerably longer. From what we are seeing right now, if you leave it at ‘reserving slots’ you will eventually get in.

Console Lock-Up and Freeze Issue
We are aware of a few issues that are affecting players on Xbox 360 and Playstation 3. This is a high priority fix for us at the moment.

Level / Stat/ Experience Resets
We are aware of this issue and is currently a very high priority bug for the team at this moment. We are currently working on a permanent fix for this problem.

XBOX 360 Freeze Issues (Update: March 19)
If you have this issue, please contact THQ Customer Support at www.support.thq.com so we can record and track your information. We are aware of this issue and currently preparing a fix for a title update with Microsoft. We are working extremely hard on this issue!

 

XBOX 360 Beacon Errors (Update: March 17)
We think this is a problem largely caused by overcrowded servers and lack of capacity. A quick fix for the Beacon Error is to jump back to the Microsoft Live Dashboard and reboot the game. Another option is simply to restart your Xbox 360 Console and relaunch the game. We are currently working on a fix.

Homefront

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